Delta making changes to systemwide upgrade instruments, complementary upgrades

Today Delta announced some huge changes to their frequent flyer program for 2014. The changes take effect on March 1, 2014. Full details are at Delta’s website, but here are the biggest points: Changes to complementary upgrades Medallion Complementary Upgrades will now be offered on flights between Hawaii and LAX, SEA, SFO, or SLC. Medallion Complementary…

Delta airlines to cut Memphis hub

WMC-TV in Memphis is reporting that Delta Airlines is planning to eliminate its Memphis hub starting in September 3rd: Delta Air Lines is planning to cut the number of daily flights from 96 departures down to 60-64 per day starting September 3. The cuts will affect about 230 jobs. In addition, Memphis International Airport will…

I’m switching to American Airlines… for now.

If you’re a business traveler, the availability of direct flights from your home airport largely determines your airline preference. Being based in Minneapolis, I’m a natural Delta flyer. Like many, I’ve been frustrated with the progressive devaluation of the program, the difficulty in booking awards, and (to a lesser extent) the new revenue tiers. I had a…