Earn Starpoints for Uber Rides

Uber and Starwood just last week announced a new partnership. Now you can earn one Starpoint for every dollar you spend on Uber rides. Sign up here: https://www.spgpromos.com/uber/ Greetings to everyone from Abu Dhabi! Hat tip to Kirsten for the heads up on this promotion.

Friday blog roundup

What went on in the travel blogosphere this week… Lots of Drama and misinformation on SkyMiles cuts. At first, a few blogs announced that stopovers were gone from international award tickets. Fortunately, FrequentMiler did his homework before posting and discovered that the award stopovers are only partially broken. Substantial cuts to SkyMiles without notice seems to…

Lessons from the First2Board Seattle Sessions

Last weekend I had the pleasure of hanging out with Point Princess, Frugal Travel Lawyer, and many others at the First2Board Seattle sessions. The reasons I love going to sessions like this are two-fold: I get to see many friends that I only see once every few years and I learn something new every time. Here…

At the First2Board Seattle Sessions

This weekend I am off to Seattle to spend a few days at the First2Board Seattle Sessions. Unlike some of the other gatherings I’ve attended, this is a more intimate gathering; only 50 people are expected. One of the most rewarding things about coming to gatherings like this is seeing old friends and their stories about…

What kind of service deserves a letter?

I am quite a fan of sending an email to customer service when I get notable service, both good and bad. As I told American in a recent letter, “Good companies use their customer service to identify areas for improvement, not simply to placate disgruntled customers.” Having worked in customer service call center, I truly…